I was recently contacted by a sincere man who was concerned about how he had handled a situation at church. This, in his opinion, has hurt his reputation with his pastor and some church members and it bothered him very much.
This is the rub with church security. Sometimes people don’t take security as seriously as they should and consider your efforts a joke.
When you, as a church security or church safety person, point something out that is important, people may think you are making a big deal out of nothing.
If you press your point, you may be seen as being overbearing and not full of grace. So what do you do?
Have a verbal pre-plan of how you will react in a giving situation. Often we over-react and the outcome is less than desirable.
Taken from our verbal comms DVD, in this video I discuss a simple technique to disarm people with personality.